Customers with an online account can update their account information under the My Account tab in the customer portal.

Customers without an online account must contact us directly via email, phone number, or by submitting a contact form.

For further assistance, please email billing@irishcompanies.com or call (800)884-0072.

To create an online account, visit the Account Login page here and click on Existing/New Account Registration. Once you submit the registration form, it must be approved by one of our billing representatives before you’re able to login. You’ll be notified via email when your online account is ready to access.

Customers with an online account can view their invoices by clicking Search for Invoices under the My Account tab in the customer portal.

Customers without an online account must contact us directly via email, phone number, or by submitting a contact form.

For further assistance, please email billing@irishcompanies.com or call (800)884-0072.

Customers with an online account can make a payment by clicking Make a Payment under the My Account tab in the customer portal.

Customers without an online account must contact us directly via email, phone number, or by submitting a contact form.

For further assistance, please email billing@irishcompanies.com or call (800)884-0072.

Never miss a payment with autopay! Customers who sign up for autopay may choose the day of their monthly auto-payment. All forms of credit and debit are accepted.

Customers cannot sign up for autopay through their online account. To sign up for autopay, contact us directly via email, phone number, or by submitting a contact form.

For further assistance, please email billing@irishcompanies.com or call (800)884-0072.

Our budget billing plan spreads your annual fuel bill out over 12 equal payments and can effectively cut your winter fuel bills in half. By giving you a fixed monthly payment, your fuel costs become much more predictable and easy to manage.

There are no added fees for this service. We simply multiply your estimated annual fuel use based on previous bills by this year’s projected price, then split that total into 12 payments, making a one-time payment adjustment, up or down, if needed.

Our policy requires customers to pay for their first fill before budget billing goes into effect. If you’re enrolled in budget billing and miss two payments, you’re immediately removed from the plan. Customers can re-enroll in budget billing once they complete payment for one fill plus balance owed, if any.

Budget billing is only available for residential accounts. Commercial accounts aren’t eligible.

Customers who wish to sign up for budget billing must contact us directly via email, phone number, or by submitting a contact form.

For further assistance, please email billing@irishcompanies.com or call (800)884-0072.

Accounts enrolled in budget billing are assessed by our propane specialists on a quarterly basis to ensure that they come out close to net zero by the end of the season. This means that in some cases, monthly payments are adjusted more than once.

We ask that customers who exceed their projected propane usage pay the extra amount before the start of the new season in order to stay on budget for the upcoming year.

Customers who have a credit on their balance will receive a lower monthly rate. We don’t give out refunds for budget billing.

Customers who wish to make an online payment through the customer portal can pay with any form of credit or debit.

Customers who are making a payment over the phone or email are able to pay with any form of credit or debit, in addition to checks and ACH payments.

Yes. For more information on this program, visit the link here.

Customers must contact us directly via email, phone number, or by submitting a contact form. Customers cannot apply a credit to their account through the customer portal/ecommerce store.

For further assistance, please email billing@irishcompanies.com or call (800)884-0072.